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Jigsaw Business Solutions

Helping retailers launch, manage and drive profitable gift card programmes

About Jigsaw Business Solutions

 

At Jigsaw, we work as an extension of your team to help you with your gift card adventure. We can offer you full support from concept, board approval, and development right through to launch and ongoing management. Whether you have an established gift card program or none at all; Jigsaw can help.




As a solutions-focussed business, we work with our retail brands to recommend and implement a bespoke strategy to drive revenue across B2C and B2B stored-value gift card markets as well as prepaid, third-party and card-linked platforms.  We pride ourselves on developing and delivering market-leading innovative solutions and bringing incremental value to our clients.

We were delighted to be recognised at the 2019 Lloyds National Business Awards as Highly Commended in the Best SME category!

Working with us


When you choose to work with Jigsaw, our passionate and talented team are committed to working alongside you, building and nurturing relationships to ensure solutions that support you in achieving your business goals. We believe that by offering a bespoke service we can be agile and adapt to suit the needs of each of our clients, partners, and suppliers.

Our products and services

GIFT CARDS FOR CONSUMERS

If you don't have a gift card, then we can help you. We would start by sharing market research and demonstrating the potential return you could expect, before engaging the right stakeholders through a series of workshops. This way we can best understand your purpose, requirements, and objectives.

We would then work with all internal stakeholders and external suppliers to project manage the launch through to delivery. Our goal is to deliver a best-in-class, multi-channel product to maximise revenue everywhere you trade today; in-store and/or online as well as in third-party gift card mall locations. 


E-COMMERCE SOLUTIONS 

We provide physical and digital gift card e-commerce solutions for global brands, in multiple territories and languages. All you have to do is redirect your customers to a branded site that Jigsaw build, host and manage. We work with your stakeholders to create a user journey you're happy with, taking care of payment, fraud management, fulfillment, customer service and support. The agile development of our solutions is driven by our relentless desire to meet the needs of our customers and clients.

 

GIFT CARDS FOR BUSINESSES

If you would like to reward your employees, do something special for your customers or run a promotional campaign, our B2B team can support you with finding the right brand.  If your brand has a gift card that isn’t operating in the B2B market, we can help you to unlock additional revenue.

At Jigsaw we immerse ourselves in your brand, so we can truly and authentically act as your exclusive sales agent.  We operate your corporate proposition with full operational support, as well as driving long-term and innovative partnerships. Already got a B2B channel but feel it's under-performing? We can use the same approach and insight to deliver increased revenue for your business.

SUPPORT YOUR BRAND STRATEGY

After many years of working with the UK’s top retail brands, Jigsaw brings extensive experience and expertise to the multi-channel retail environment. Working closely with our client's internal teams and key stakeholders we provide advice and support to maximise opportunities as the retail market evolves. Our experience, insight, and contacts ensure that whatever your challenge we can find the right solution to fit your brand strategy.

“Jigsaw have become a key strategic partner to Equiniti since its launch in September 2013. As expert retail advisers, John Bohan and his team are bringing innovation to the way we make payments to our clients and securing incredible partnerships and new commercial opportunities. We look forward to continuing our working relationship with them across a number of strategic projects.”

EQUINITI

“Jigsaw have allowed us to enter the B2B markets and we are now partnered with all key contacts in reward and recognition, employee benefits and Christmas savings. In-store, Jigsaw have helped us deliver new gift card designs and helped us drive down costs.”

THE ENTERTAINER

"Jigsaw has been key to the success of the growth of the Hotels.com gift card. Team Jigsaw makes it happen with their Can-Do attitude and industry expertise."

HOTELS.COM

"Jigsaw are awesome partners and it is great to see their passion in our partnership. Jigsaw SLA is one of the reasons for choosing them as a partner – Nike welcomed some flexibility there. Another great component in the relationship is Jigsaw’s proactivity and help with a lot of topics, so they leverage their overall experience with gift cards."

NIKE